Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund or exchange. We'll also refund the return shipping costs if the return is a result of our error.  

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).  Shipping charges are not refundable.  The shipping charges are $3.00 for all first class shipments and $5.00 for all priority shipments, including orders that qualified 
for free shipping.  The shipping charge is a direct cost to us and will be deducted from the refunded amount of any returned order. 
If you need to return an item, simply call us or send us an email.  We'll notify you via e-mail of your refund once we've received and processed the returned item.

We provide a 30 day warranty on all items except replacement coils and batteries.  If you have an issue with an item please contact us.  If you need to return an item, please ship it to the address listed below and include your contact information and order number.  We will repair or replace your item and return it to you.

Return Address:
83 Geneva Dr.
Oviedo FL 32762-1776

WARNING: Some products on this website contain nicotine, an addictive and potentially poisonous substance. Vaporizers and nicotine containing products are only intended for committed smokers of legal smoking age and not by non-smokers, children, women who are pregnant or may become pregnant or any person with an elevated risk of, or preexisting condition of, any medical condition which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. Product may be poisonous if orally ingested. The products on this website are not smoking cessation products and have not been tested or guaranteed as such, nor are they intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets.